Order Information

Build-To-Order

At Owens Products, all products are proudly made in the USA, right here in our Sturgis, MI facility. We build-to-order, so please allow a lead time to build before shipping.

Placing an Order

Owens Products has a minimum order requirement of $50.00. Please be sure your order meets our $50.00 requirement or it may be cancelled. There are four easy ways to order:

  1. Order online: Browse our website with a shopping cart feature.
  2. Order by e-mail: E-mail your Purchase Order to Owens Products E-Mail
  3. Order by fax:  Fax your Purchase Order toll-free at 1-800-942-9877 or 269-651-9326
  4. Order by phone: Helpful and knowledgeable Customer Service Representatives are always available to take your order and assist you with any questions. Call toll-free at 1-800-726-9367 or 1-269-651-2300 … our 800 Center is open from 8:00 am to 5:00 pm, Eastern Standard Time, Monday thru Friday. Messages left after hours will receive our prompt attention the next business day.

Payment Types

For online orders, we accept Visa, MasterCard and Discover. Sorry, we do not accept American Express.

Adding to Orders

All orders are started and in production within 48 hours, therefore add-ons will not be allowed after 48 hours of original order date.

Cancelling Orders

All orders are started and in production within 48 hours. Any order cancelled once production has started is subject to a 25% restock fee.

Precise Paint Program

Owens Products offers an optional paint to match program for most molded running boards. In order to acquire the closest color match, we require the following information:

  • Year, Make & Model of your vehicle
  • VIN number
  • Paint code
  • Paint color

Owens Products warrants all custom paint to be free of defects in cosmetic appearance upon receipt of goods. We make every effort to match the OEM colors and utilize approved OEM color variations. However, due to weather, sun exposure, other chemical contact to which the vehicle has been subjected to, the vehicles paint may fade or change slightly from its original color. We do not guarantee an EXACT paint match. If an exact color match is absolutely required by the consumer, we recommend that the product be painted locally. Painted products cannot be returned unless it is defective due to materials or workmanship. Vehicles 1-1/2 years old or older, paint most likely will not match. Slight color variation is not considered a material or workmanship defect.