FAQs
General Information
Where is Owens Products located?
Where is Owens Products located?
Owens Products is located at 1107 Progress St, Sturgis, MI 49091.
What are the contact details for Owens Products?
What are the contact details for Owens Products?
You can reach Owens Products at (800) 726-9367.
What are the business hours for Owens Products?
What are the business hours for Owens Products?
Owens Products is open Monday to Thursday, 8:00 AM - 5:00 PM, and Friday, 8:00 AM - 12:00 PM.
Ordering & Payment
Is there a minimum order amount?
Is there a minimum order amount?
Yes, the minimum order amount for phone orders is $50.00.
What payment methods are accepted?
What payment methods are accepted?
Owens Products accepts Visa, MasterCard, Discover, Apple Pay, Google Pay, and Shop Pay. American Express is not accepted.
How can I place an order?
How can I place an order?
Orders can be placed online, via email, fax, or phone.
Customer Service
What should I do if parts are missing from my order?
What should I do if parts are missing from my order?
Check packages upon receipt and report missing parts via email with your sales order number and package condition.
How can I get technical support for installation issues?
How can I get technical support for installation issues?
Technical support is available; email with pictures for better assistance.
How do I make a warranty claim?
How do I make a warranty claim?
Warranty claims require a Product Registration Card on file. Email pictures and a description of the damage.
Products
What types of products does Owens Products offer?
What types of products does Owens Products offer?
Owens Products offers running boards, tool boxes, accessories, garage and trailer organization, commercial use items, and dog boxes.
Are Owens Products customizable?
Are Owens Products customizable?
Yes, many Owens Products can be customized to fit specific needs. Contact customer service for details. Please note that custom orders may require a minimum quantity.
Where can I find detailed product specifications?
Where can I find detailed product specifications?
Detailed product specifications can be found on the Owens Products website or in the product manuals provided with each purchase.
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